Shipping policy
SHIPPING POLICY
At Cozy Abode, we want customers to understand how their orders are prepared, shipped, and delivered. This Shipping Policy explains our shipping coverage, available delivery methods, applicable charges, and important information regarding the delivery of your order.
1. Where We Ship
Cozy Abode currently sells and ships exclusively within the United States.
We do not currently accept or fulfill orders for delivery to addresses outside the United States.
2. Order Preparation
Orders must be processed and prepared before they are handed over to the shipping carrier.
The estimated delivery times listed below refer to the period after the order has been processed and transferred to the carrier. Processing time is therefore separate from the carrier's estimated delivery period.
Orders placed during weekends, holidays, promotional periods, or periods of unusually high demand may require additional processing time.
3. Shipping Rates & Delivery Times
The following shipping options are available for eligible orders within the United States:
Shipping Method Estimated Delivery Time Rate
Express 1–2 business days $15.00
Standard 3–5 business days $8.00
Standard – Orders $70.00 and Up 3–5 business days FREE
The delivery periods above are estimates and begin after the order has been processed and transferred to the carrier.
Free Standard Shipping applies to qualifying orders with an eligible order value of $70.00 or more.
The shipping method and applicable shipping charge will be shown during checkout based on the eligibility of the order.
4. Estimated Delivery
Delivery times are estimates rather than guaranteed arrival dates.
Actual delivery may be affected by circumstances such as carrier delays, severe weather, transportation interruptions, holidays, high shipping volumes, or other events outside our reasonable control.
Once an order has been transferred to the carrier, delivery operations and transit updates are generally managed by that carrier.
5. Shipping Information
Customers are responsible for entering complete and accurate shipping information when placing an order.
Please verify your recipient name, street address, apartment or unit number (if applicable), city, state, and ZIP code before completing checkout.
If you discover an error after submitting your order, contact Cozy Abode promptly. We will make reasonable efforts to assist when possible, but changes cannot be guaranteed after an order has entered processing or been transferred to the carrier.
6. Shipment Tracking
Where tracking is available, shipment information may be provided after the order has been dispatched.
Carrier tracking systems may require some time to display the first scan or updated shipment information. Tracking events and delivery scans are provided by the applicable carrier.
7. Shipping Delays
Although we aim to provide a reliable shipping experience, circumstances beyond our reasonable control may occasionally cause a shipment to arrive later than its estimated delivery period.
If your shipment appears delayed, please check the available tracking information first. You may also contact Cozy Abode if you require further assistance regarding your order.
8. Missing, Lost, or Damaged Shipments
If an order appears to be lost in transit, is shown as delivered but cannot be located, or arrives with shipping-related damage, please contact us as soon as reasonably possible.
Depending on the circumstances, we may request your order details, photographs of the package or damaged merchandise, or other relevant information. This information may be necessary to review the issue, communicate with the carrier where appropriate, and determine the available resolution.
9. Undeliverable and Returned Shipments
A package may be returned to us because of an incomplete or incorrect address, unsuccessful delivery attempts, refusal of delivery, or another issue that prevents the carrier from completing delivery.
If your shipment is returned as undeliverable, please contact us so that we can review the circumstances and determine what options may be available.
10. Policy Updates
Cozy Abode reserves the right to revise this Shipping Policy when necessary to reflect changes in our shipping services, operational practices, carrier arrangements, or applicable requirements.
Any revised version will become effective when published on our website unless otherwise stated.
Contact Cozy Abode
For questions about shipping, tracking, or delivery, please contact us:
Cozy Abode
919 Cherry St.
Millville, NJ 08332
United States
Phone: +1 856-297-9764
Email: CozyDavis5412@auraglowers.store